ImmverseAI Payments & Refund Policy

For comprehensive information on our refund and cancellation policies, please refer to the information below. Note that violations of our Terms of Use are taken very seriously:ImmverseAI is under no obligation to issue refunds to users who breach these policies—even if they request a refund within the permitted period.Additionally, no refunds will be provided to users who fail to earn a course certificate or who are dissatisfied with course content, the certificate itself, or final results. For more information about our refund process, including instructions for requesting a refund, please visit our HELP CENTER.

• Refund Window

  You may request a refund within 14 days of your purchase. After this period, all sales are considered final.

• Course Usage Limit

  To be eligible for a refund, you must have completed less than 10% of the course. This includes any videos watched, quizzes attempted, assignments submitted, or materials downloaded. Requests exceeding this usage threshold will be declined.

• Certificate Rule

  Certificate Rule Once a course certificate is issued, refund eligibility ends immediately, regardless of when the certificate was earned within the refund window.

• Terms of Use Compliance

  If you have violated our Terms of Use, you are not eligible for a refund—even if your request is made within the refund window.

How Refunds Are Processed

Our system automatically reviews your refund request based on purchase date and course completion percentage:
• ✅Automatic approval if you meet all eligibility criteria.
• ❌Automatic denial if the refund window has closed, usage exceeds 10%, a certificate is issued, or there's a Terms of Use violation.
In rare cases—such as technical issues or accessibility barriers—we may offer a refund or credit at our discretion.